Get in Touch With Us
Got a question about something you have read on confess-study.co.uk, or noticed something that needs a second look? This page explains how to get in touch with us and what we can realistically help with.
How to Reach Our Team
The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days. A short line explaining what your message is about helps us route it to the right person and get back to you faster.
What We Can Help With
- Questions about our reviews — If you want more detail on how we assess a particular brand, such as Betmica, Kikibet or any other operator featured on our list of the best non GamStop casinos, ask away.
- Corrections — Welcome offers, free spin counts and terms change frequently. If something you spotted on the site looks out of date, tell us and we will check it.
- Content suggestions — If there is a topic around free spins, payment methods or self-exclusion you think we should cover in more depth, we are happy to hear it.
- Partnership or editorial enquiries — If you represent a casino brand or a media outlet and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about gambling behaviour — If you or someone you know is finding it hard to control their gambling, let us know in your message and we will point you towards independent support organisations.
What We Cannot Do
We are an independent comparison and review site, not a casino operator, payment processor or regulator. That means we are not able to:
- Access, close or manage your account at any casino listed on the site
- Process withdrawals, deposits or refunds on a casino's behalf
- Overturn a GAMSTOP self-exclusion — that request has to go through GAMSTOP directly or the specific casino you have an account with
- Guarantee the outcome of a bonus claim, free spins offer or wagering requirement
For anything related to a live account, deposit or bonus dispute, the fastest route is the casino's own customer support team, since they hold your account details and transaction history — we do not.
What Happens After You Message Us
A real person on our team reads and answers every email. We do not rely on automated replies. Our aim is to respond within two working days, though this can stretch slightly during busy periods. We will always follow up, even if the answer is simply that we need more time to check something.
Help Us Keep the Site Accurate
Free spins offers, wagering conditions and welcome packages at brands featured on this site — including those such as Betmica, Kikibet, Betninja, WinnerIsland and others in our rankings — are set by the operators themselves and can change without notice. If you have recently signed up somewhere and noticed the terms differ from what we describe, we would genuinely like to know. Reader reports are one of the ways we keep our comparisons useful rather than stale.
If you are still deciding where to play, our rundown of the best non GamStop casinos is a good starting point before you write in with a specific question — it may already cover what you are asking about.
A Quick Reminder
All gambling content on this site is intended for readers aged 18 and over. Nothing here is financial advice, and any welcome offer mentioned should be checked directly with the operator before you deposit, since minimum spend, time limits and eligibility rules can apply. We are happy to clarify how we understand an offer to work, but the operator's own terms always take precedence.
Thank you for reading, and for taking the time to reach out — we look forward to hearing from you.